Customer First Award for Excellence


Woody Folsom Chrysler Dodge Jeep Ram is a Proud Recipient of FCA's Customer First Award For Excellence

Woody Folsom Chrysler Dodge Jeep Ram is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! 



"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA-North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, theses dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winner of the inaugural Customer First Award For Excellence."

Reid Bigland, Head of U.S. Sales, agreed. "The fact that our Customer First Award for Excellence dealers demonstrated this level of excellence in such a highly competitive market demonstrates their drive to be the best of the best," he noted. "Customers today have higher expectations of the shopping and ownership experience, and our Customer First Award for Excellence dealers are meeting - and exceeding - those expectations."


The Big Picture

To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars: employee survey, process validation, performance measures, facility certification, and training certification. Woody Folsom Chrysler Dodge Jeep Ram is proud to achieve the highest level of Customer Experience recognition in every single area. 
  • Facility Certification - Facility provides a clean, comfortable environment for customers Performance Measures - Dealership has achieved highest levels of customer-oriented sales and service goals 
  • Training Certification - Employees have received the highest level of required FCA-certified training        
  • Employee Surveys - Completed to promote the voice of your employees and a customer-driven culture       
  • Process Validation - Certified sales and service processes that support excellence in customer handling 
The Customer First Award for Excellence was awarded to 468 Chrysler, Jeep, Dodge, Ram and FIAT dealerships out of the 2,600 dealerships across the country. 




Let Us Show You the Customer First Difference

Why Choose Woody Folsom Chrysler Dodge Jeep Ram

At Woody Folsom CDJR, not only do we have the largest inventory of new and used vehicles, but we pride ourselves in offering the very best customer experience. From sales to financing and service, you'll enjoy unbeatable customer service. The Customer First Award of Excellence only confirms our commitment to our customers and we are incredibly proud of the entire team who has made this happen.

Woody Folsom CDJR is proud to be one of the best dealerships in Statesboro, Savannah, Fitzgerald and Macon. Even if you can't come to us, we'll drive to you, which sets us apart from other dealerships in the area. Set up a test drive today by completing our online contact form or giving us a call!

Hours

  • Monday 8:30am-8pm
  • Tuesday 8:30am-8pm
  • Wednesday 8:30am-8pm
  • Thursday 8:30am-8pm
  • Friday 8:30am-8pm
  • Saturday 8:30am-6pm
  • Sunday Closed

Location

Woody Folsom Chrysler Dodge Jeep Ram

1859 Golden Isles West
Directions Baxley, GA 31513-9087

  • Sales: 912-209-4094
  • Service: 912-339-8162
  • Parts: 912-339-8145

Contact Us

By submitting your contact information, you consent to be contacted by telephone about purchasing a vehicle or obtaining vehicle financing. Clicking on the Submit button above is your electronic signature.

; ;